Main Stage Schedule

Thursday, 3 October 2019

8:15am Registration opens

Welcoming remarks from the Chairperson

Dr Yvonne McNulty - Senior Lecturer, HRM Program, Singapore University of Social Sciences (S R Nathan School of Human Development)


Welcoming remarks from the Event Partner


How to develop future-ready leaders

Building internal capability for leadership is an important part of preparing organisations for the future. HR leaders must develop ongoing leadership development programs that foster the development of talent and deliver meaningful returns.

  • Developing future-focused leadership capability that is agile, resilient and responsive to change 
  • How to build and strengthen a leader’s soft skills 
  • Understanding how to communicate to a multigenerational teams
  • Motivating managers to focus on leadership development

Dr Susan Chen - Senior Vice President – Head of Organizational Development & Transformation, Go-Jek Group 


Session details to be confirmed

10:10am Morning refreshments and networking break
10:40am Enhancing HR capability using artificial intelligence 

Artificial intelligence (AI) is proving to be a vital solution to disruption in the workplace by reducing bureaucracy and simplifying processes. As AI and machine learning becomes increasingly intelligent, how can HR maximise the potential of AI developments and keep up with change?   

  • Understanding how bots and RPA are aiding to automate complex tasks 
  • How is AI transforming the way HR attracts, manages and develops talent?
  • Overcoming barriers to adopting AI technology 
  • Strategies for automating without losing the human touch 
  • Developing internal capability and expertise to leverage the full potential of AI 

Inna King - Head of HR Growth Markets, Signify 


Session details to be confirmed


PANEL: Developing the infrastructure, teams, and processes to capitalise on data

The use of data and technology in HR has expanded exponentially over the last year.This session will discuss:

  • How to use HR data to tailor recruitment strategies 
  • Predicting future trends and behaviour through predictive analytics 
  • Talent and workforce planning tools that provide a clear line of sight into changing workforce  
  • Using workforce data to concentrate resources on ‘big ticket’ HR programs


Dr. Jaclyn Lee - Chief HR OfficerSingapore University of Technology and Design (SUTD) 

Trisha Pathak - HR Director (Asia), Motul

Sharon Seet -  Regional HR Director (Asia Pacific), World Courier – an AmerisourceBergen Company

Sophie Smith - HR Director (Asia Pacific), Experian 

12:40pm Networking lunch

HR leadership: Hustling for results and securing executive buy-in

CHROs need to be prepared to step up and apply new thinking to solve business problems, securing credibility from the leadership team and evolving the role of the HR from a ‘policy policeman’ to a true business partner. 

  • Creating people solutions that add business value 
  • Strategies for being taken seriously during decision-making discussions 
  • Gaining support from all levels of the organisation 
  • Navigating situations to influence change

Adrian West - Director Human Resources - Customer Experience, Cisco 

2:10pm Session details to be confirmed
2:40pm Afternoon refreshment and networking break
3:10pm Leading the journey towards genuine diversity & inclusion

While workplace diversity has been a key priority for HR departments, progress is still needed to drive meaningful change. HR leaders must take the lead in building a diverse people culture within their organisations. 

  • Increasing leadership commitment, accountability and enthusiasm for diversity issues 
  • Creating a broader culture of inclusion 
  • The impact of bias-free recruitment from artificial intelligence on diversity and inclusion outcomes 

Annella Heytens - Global Head, Human Resources - Bottle Investments Group, Coca-Cola 

3:50pm PANEL: Driving cultural change in multicultural teams

The workforce is becoming increasingly diverse and global. As HR leaders, it is crucial to find the right balance between managing teams while recognising cultural differences to enable individuals to thrive. This session will discuss how to lead and navigate the cultural complexities of a diverse team.

  • Developing the leadership skills for cross-cultural management 
  • Overcoming common cross-culture barriers 
  • What does a successful change management process look like?
  • Encouraging management to analyse whether their own behaviours reinforce the desired culture


Sandeep Chanana - APAC HR BP, Change Management & HR TransformationRakuten 

Karan Grewal - Senior Regional Talent Development Manager (APAC), foodpanda 

Rashmi Sharma - Global Learning & Wellbeing Lead (South East Asia & ANZ)Unilever 

Charlotte Stewart - Director, HR (APAC), Expedia 

4:40pm Conference concludes



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