8:45 am

Opening remarks from the chair

Angela Lee

Founder and Director, AL Consulting

9:00 am

2020 and beyond: HR leadership in the future

We live in an increasingly dynamic and fluid world. As workplaces transform, employees are demanding more flexibility and technology is promising to liberate HR departments from transactional tasks. What will HR roles look like in the future?

  • Preparing your workforce for future challenges and opportunities
  • What does the future hold for progressive and flexible work options and benefits?
  • How can we guide and support teams for a future that is uncertain?
10:40 am

PANEL: Creating a personalised employee experience

The concept of employee experience is moving to the next level. HR professionals now increasingly need to personalise our approach to create individual experiences for our employees.  

  • HR programs that foster personal strengths, passions and purpose
  • HR technology solutions that help HR teams to apply personalization in a scalable way
  • How four different employers have taken a holistic approach that acknowledge that their employees are ‘whole people’
  • Practical examples of highly connected and personalised people management strategies


Angee Chan

Head of People and Culture, Hong Kong and Macau, Philip Morris International

Debbie Mannas

Head of Organisation Development and Talent, Asia, Sun Life Financial

Fiona Woo

Vice President of People Strategy and HR Transformation, Schneider Electric

Tony Reynolds

General Manager, Employee Experience, Cathay Pacific

11:30 am

CASE STUDY: Leading a winning performance management strategy

Many organizations are shifting away from annual performance reviews in favour of more effective alternatives. How do you develop a successful performance management framework that increases employee engagement and drives business results?

  • Developing the best framework to support your organisation and achieve business priorities
  • Mapping out your new process and leading the transition to continuous performance management
  • Securing buy-in from senior leadership
  • Using automated programs to support continuous dialogue and feedback
  • Creating a coaching culture
  • Training managers to provide meaningful feedback
  • Communicating the transition to the organisation 
CY Chan

Chief Talent & Purpose Officer, Hong Kong Broadband Network

12:10 pm
1:10 pm

Learning strategies to engage and support a multi-generational workforce

Today’s workplaces are diverse. HR leaders must create learning programs that can engage all generations and support employees in developing the skills required for digitalisation.

  • Aligning your L&D initiatives with your organisation’s business goals
  • Developing a culture that supports continuous learning
  • Reskilling and upskilling your employees to prepare for the future of work
  • Creating personalised learning experiences that support employee development
Grace Chang

Vice President, Learning and Development, Asia Pacific, Marriott International

1:50 pm

PANEL: Quest for the truth: People analytics uncovered

HR leaders today are drowning in data. The real challenge lies in collecting and analysing the data sets that provide the most relevant and meaningful insights to contribute to executive-level decision making. 

  • Choosing the right tools to collect and analyse HR data from a large number of disparate platforms
  • Developing the infrastructure, capabilities and processes to effectively manage data within HR teams
  • Gleaning powerful insights to support your CEO and executive team


Jose Enrique Alvarez

HRIS Director, AIA

Cassady Winston

Executive Director, APAC HR Lead, IHS Markit

Steven Yong

Chief Administration Officer, Human Resources, Asia-Pacific, HSBC

3:10 pm

Engaging employees through authentic and ethical leadership

The world is changing. Workplaces are increasingly dynamic and flexible, and HR leaders are increasingly being called-upon to provide ethical guidance at the executive level.

  • What does leadership look like in today’s world?
  • How is the role of HR leader changing with the changing times? 
  • Engaging employees through storytelling and authentic leadership
  • Coaching and guiding managers to provide effective feedback to their teams
  • Encouraging managers to give honest, fair developmental feedback and authentic praise
Florence Chow

Head of Group Human Resources, HKT

3:50 pm

PANEL: How to promote mental well-being in the workplace

Research shows a rise in reported mental health issues among employees, leading to an increasing number of companies making employee well-being a top priority. In this session, hear from some of the nation’s top employers on the steps they are taking to improve employee well-being.

  • Proven strategies and programs that support employee well-being
  • Developing resources to manage mental health and stress related concerns
  • Integrating mental health support within employee health benefits
  • Going beyond wellness programs and developing a culture of well-being
  • Promoting awareness and overcoming social stigma associated with mental health


Alisha Fernando

Head of Diversity and Inclusion (APAC), Bloomberg

Tamara Hassan

Director, Human Resources, Asia, Mars Wrigley

Susane Yan

Regional Manager, Talent and Development APAC, Schroder's

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